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Sandeep Kumar's avatar
Sandeep Kumar B Community Member

payment Issue/Wrong account information

I clicked "Get paid" to but did not notice until later that the bank account information that I put in are incorrect. Can I get back the money that I sent to the wrong account?

 

Reference ID of withdrawl: 389871433

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Bojan's avatar
Bojan S Community Manager

Hi Sandeep Kumar,

 

This withdrawal will return to your account once the transaction fails, which usually take from 7 to 10 days. If after 10-days, it still isn’t reflecting on your Upwork account, please get back to us so that we can issue a trace for you.  Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time.

 

Thank you! 

~ Bojan
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