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payment Issue

I was withdrawl last week payment on wednesday(14-08-2019).,usually, i will get money on friday /sat. But this time not get till now. could you please verify payment once and let me know i will get payment to my account.

Retired Team Member
Retired Team Member

Hi Phani,


I can confirm that your withdrawal was successful. It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!

~ Goran

Same issue with me. I didn't received the payment yet. The expected date is today.

Hi Sairem Romen,


Looks like your withdrawal was successful on our end. Please know that direct to local bank transfers take between 2 to 5 business days. If it hasn't reflected on your account after 8-business days, please reach out to us so that we can issue a trace for you. You can check out this article for more information about fees and timing associated with the direct to local bank method.


Thank you.

~ Bojan