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» Forums » Freelancers » Re: payment issue
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tayyabmuhammad57
Community Member

payment issue

hello upwork team ,I transfered amount 4 days ago but I added my old account number in payment method accidentally and transfer money,Can it be refund to my upwork account..please help me

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Muhammad,

 

If the transaction fails, this withdrawal will return to your account within the next 10 days. If after 10-days, it still isn’t reflecting on your Upwork account, please get back to us so that we can issue a trace for you.  Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time.

 

Thank you! 

~ Bojan
Upwork

Thanks for your response
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