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gilbert-lumiano
Community Member

payment not authorized

my payment from upwork to paypal was not authorized by upwork but the problem is that they stated that the payment was successful but i open my paypal account and the money was not there.. any help?

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Gilbert,

 

In most cases, your payment transfers immediately. However, there are occasions when it may take up to 24 hours. Please allow for 24 hours to pass since the withdrawal was initiated and let us know if you haven't received it by then. You can check this help article for more information.

 

Thank you.

~ Aleksandar
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