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payment not authorized

gilbert-lumiano
Active Member
Gilbert L Member Since: Jan 31, 2020
1 of 2

my payment from upwork to paypal was not authorized by upwork but the problem is that they stated that the payment was successful but i open my paypal account and the money was not there.. any help?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Gilbert,

 

In most cases, your payment transfers immediately. However, there are occasions when it may take up to 24 hours. Please allow for 24 hours to pass since the withdrawal was initiated and let us know if you haven't received it by then. You can check this help article for more information.

 

Thank you.

~ Aleksandar
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