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pkyadav22019
Community Member

payment not releasing

I have submitted work on time, but client not paying amount, please help

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Pawan,

 

Please keep in mind that clients have 14 days to review your work. After 14 days the funds will be transferred to your account if no actions are taken on the milestone. Keep in mind that if you resubmit the work again you will reset the 14 days period. To learn more details about fixed price protection, check out this Help Article. Thank you.

~ Goran
Upwork
petra_r
Community Member


Pawan K wrote:

I have submitted work on time, but client not paying amount, please help


You have a fixed rate contract and it is funded? No help needed. Clients have 14 days to check deliverables.

 

If it is a fixed rate contract and you submitted correctly through the "Submit for payment" function on the contract, you are paid automatically 14 days later.

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