Aug 3, 2024 11:35:56 AM Edited Aug 3, 2024 02:43:24 PM by Luiggi R
payment pending for a long time
**Edited for Community Guidelines**
Aug 3, 2024 02:43:11 PM by Luiggi R
Hi Ahmed,
I see that the pending payment you are referring to is a bonus. Bonuses show in the Transaction History the moment they're initiated by the client as Pending. Once the client is successfully charged and settles the outstanding balance from their end, the date when the amount becomes available will also show next to the transaction. If there is an issue with the client's account and they haven't successfully paid the bonus, it'll show as Pending.