payment pending

[#1]

Hello,

My client sends me a payment, but that payment is still pending. I cannot withdraw. what is this problem.?

[#2]

Hi Pinnagollalage,

Thank you for your message.  I checked this for you and can confirm that the transaction was successful on our end and is currently on a five-day security period. Please expect the amount to be available on your end in the Date Section on your Transaction History. Let me know if you need further assistance. Thank you!