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daniel-kaesa
Community Member

payment reversed

Hello, a week ago, I was asked to verify my account and in the process my earnings were reversed to the client. after verification, the support team member adviced that I reach out to the client and ask him to give me a one-time bonus payment.

I reached out to him but he has not returned the money to me even after promising to do it 3 days ago. Since then I haven't seen him online.

Kindly help me get back my cash. Thank you.

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Daniel,

 

Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place.

 

Thank you!

~ Bojan
Upwork

Unfortunately there is no response on the ticket either. it's 2 days now since I raised the issue on a ticket

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