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hernanvionnet
Member

payment schedule initiated, Need to cancel and change destination.

I need to cancel a payment that has already been initiated.

There is a problem with the destination account. Would it be that possible?

Thanks!!

 

 

 

 

 

ACCEPTED SOLUTION

Hi Maria Luz,

 

You can adjust your automatic withdrawal limit in your Get Paid settings under Edit Schedule. If your available balance never exceeds this limit, you can use the Get Paid Now button to manually withdraw your earnings at any time. It’s totally up to you.

~ Joanne
Upwork

View solution in original post

3 REPLIES 3
bstojadinovic
Community Manager
Community Manager

Hi Hernan,

 

This withdrawal will return to your account once the transaction fails, which usually take from 7 to 10 days. If after 10-days, it still isn't reflecting on your Upwork account, please get back to us so that we can issue a trace for you.  Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time.

~ Bojan
Upwork

My payment is automatically scheduled, I want to cancel it.

I can do that?

Hi Maria Luz,

 

You can adjust your automatic withdrawal limit in your Get Paid settings under Edit Schedule. If your available balance never exceeds this limit, you can use the Get Paid Now button to manually withdraw your earnings at any time. It’s totally up to you.

~ Joanne
Upwork
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