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Mary Joy's avatar
Mary Joy M Community Member

payment withdrawal

Hi,

 

I provided incorrect bank information for my payment withdrawal. Is it possible to cancel the payment request? I just noticed that it was incorrect after I received an email notification for payment withdrawal from Upwork. What should I do?

 

Thanks.

1 REPLY 1
Bojan's avatar
Bojan S Community Manager

Hi Mary Joy,

 

This withdrawal will return to your account once the transaction fails, which usually takes from 7 to 10 days. If after 10-days, it still isn't reflecting on your Upwork account, please get back to us so that we can issue a trace for you.  Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time.

~ Bojan
Upwork