payment

[aliona1818]

Why is my payment still pending, while my client has approved it.

[BojanS]

Hi Aliona,

When a client releases a milestone payment, it goes through a 5-day security period and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.

Thank you!