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payment

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Active Member
Aliona K Member Since: Sep 3, 2020
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Why is my payment still pending, while my client has approved it.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
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Hi Aliona,

 

When a client releases a milestone payment, it goes through a 5-day security period and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.

 

Thank you!


~ Bojan
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