Jul 27, 2020 07:49:51 AM by Sara S
Hello, My paypal payment method is inactive, Can I know why and how can I fix it? what's the problem?
Solved! Go to Solution.
Jul 27, 2020 08:28:52 AM by Bojan S
Hi Sara,
In order to activate your payment method, please complete the W-8BEN form under Settings> Tax Info, which purpose is to confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents.
Jul 27, 2020 08:28:52 AM by Bojan S
Hi Sara,
In order to activate your payment method, please complete the W-8BEN form under Settings> Tax Info, which purpose is to confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents.
Sep 4, 2020 11:54:02 AM by Michelle C
Hi
I am nott getting anywhere witth custtomer service team is there someone I can contact in your finance or payment department.
There was a resolved issue with paypal this morning, I understtand that the issue was fixed.
But I am one of those whose transacttion didn't go through
If I go to geting paid it shows it was sent to paypal
but never hit my account at pay pal
I keepl getting the waiit 24 hour canned stuff from CS
but you have determined that the transaction failed, you do direct transfers not ACH
I want to know when this transaction will go through.
this is not a small amount its over 2,000 dollars.
Very disappoined with support so far.
Sep 4, 2020 12:09:25 PM by Valeria K
Hi Michelle,
Please, refer to my update on this thread about the most recent PayPal issue.
Oct 11, 2020 09:55:06 AM by Murtaza M
I am trying to add PayPal as a payment method but it says your PayPal name should be the same as upwork account. https://prnt.sc/ux6wwi
did upwork changed the payment term or anything,
What if the name is different and the email is the same?
Oct 11, 2020 09:59:30 AM by Michelle C
Oct 11, 2020 11:48:31 AM by Murtaza M
Oct 11, 2020 12:29:13 PM by Aleksandar D
Hi Murtaza,
To set up payment to your bank or payment account, you must be listed as an account holder or authorized signer on that account, or demonstrate that you are authorized by the business to do so. The listed name on the account must match your verified name on Upwork.
Thank you.
Oct 11, 2020 12:42:30 PM by Murtaza M
Oct 11, 2020 02:11:22 PM by Luiggi R
Hi Murtaza,
That is correct, it's the same for Paypal. You might want to check this help article for more information on this.
Thank you.