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paypal

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Active Member
Sara S Member Since: Jul 27, 2020
1 of 11

Hello, My paypal payment method is inactive, Can I know why and how can I fix it? what's the problem? 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
BEST ANSWER
2 of 11

Hi Sara,

 

In order to activate your payment method, please complete the W-8BEN form under Settings> Tax Info, which purpose is to confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents. 


~ Bojan
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Active Member
Sara S Member Since: Jul 27, 2020
3 of 11

Hello Bojan, 

 

I have completed it. 

 

Regards; 

Sara Switi 

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Active Member
Michelle C Member Since: Apr 18, 2019
4 of 11

Hi 

 

I am nott getting anywhere witth  custtomer service team is there someone I can contact in your finance or payment department.

 

There was a resolved issue with paypal this morning, I understtand that the issue was fixed.

 

But I am one of those whose transacttion didn't go through

 

If I go to geting paid it shows it was sent to paypal

 

but never hit my account at pay pal

 

I keepl getting the waiit 24 hour canned stuff from CS

 

but you have determined that the transaction failed, you do direct transfers not ACH

 

I want to know when this transaction will go through.

 

this is not a small amount its over 2,000 dollars.

 

Very disappoined with support so far.

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
5 of 11

Hi Michelle,

 

Please, refer to my update on this thread about the most recent PayPal issue.

~ Valeria
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Active Member
Murtaza M Member Since: Jul 1, 2020
6 of 11

I am trying to add PayPal as a payment method but it says your PayPal name should be the same as upwork account. https://prnt.sc/ux6wwi
did upwork changed the payment term or anything,
What if the name is different and the email is the same?

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Active Member
Michelle C Member Since: Apr 18, 2019
7 of 11
I don’t think anything changed.

I think it means the name not user name on Upwork must match the name (not username) on your PayPal account.
But I am not sure.

maybe other members can answer this, Sorry.


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Active Member
Murtaza M Member Since: Jul 1, 2020
8 of 11
Yes but I think email should be the same, why does it say that your upwork
name, for suppose if we have a joined PayPal account with anyone in family
or friends we won't be able to attach PayPal,
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
9 of 11

Hi Murtaza,

 

To set up payment to your bank or payment account, you must be listed as an account holder or authorized signer on that account, or demonstrate that you are authorized by the business to do so. The listed name on the account must match your verified name on Upwork. 

 

Thank you.

~ Aleksandar
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Active Member
Murtaza M Member Since: Jul 1, 2020
10 of 11
I wanted to know for PayPal account?
Does it have the same thing?



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