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makinookuyama
Member

please help me

Good day everyone!I am just concerned because I haven't received my pay that I processed last wednesday. Also, my bank statement is showing that it is not yet there. What should I do? Thank you

3 REPLIES 3

You can ask the Upwork team to issue a trace on your withdrawal if you still haven't received the money on 11 December.

We have the same problem, I'm using Metrobank and I ask my bank still no transaction.

aocumen
Community Manager
Community Manager

Hi Mako, and Maria Concepcion, 

 

Direct to local bank transfers usually take between 2 to 5 business days. The recent Philippine Holiday (30-November) could've affected the delay in posting your withdrawn earnings to your local bank. If it still hasn't reflected after 8-business days, please reach out to our Customer Support team so that they can issue a trace for you.


~ Avery
Upwork