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please help me

makinookuyama
Active Member
Mako O Member Since: Mar 20, 2017
1 of 4

Good day everyone!I am just concerned because I haven't received my pay that I processed last wednesday. Also, my bank statement is showing that it is not yet there. What should I do? Thank you

iamchunchunchun
Community Guru
Hiu Chun L Member Since: Jul 27, 2017
2 of 4

You can ask the Upwork team to issue a trace on your withdrawal if you still haven't received the money on 11 December.

concepcion1230
Ace Contributor
Maria Concepcion S Member Since: Nov 15, 2017
3 of 4

We have the same problem, I'm using Metrobank and I ask my bank still no transaction.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 4

Hi Mako, and Maria Concepcion, 

 

Direct to local bank transfers usually take between 2 to 5 business days. The recent Philippine Holiday (30-November) could've affected the delay in posting your withdrawn earnings to your local bank. If it still hasn't reflected after 8-business days, please reach out to our Customer Support team so that they can issue a trace for you.


~ Avery
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