I'm very eager to hear an answer to John's question. I understand the need to aggressively monitor account authenticity. At the same time, it seems like a waste of resources to continually re-verify longtime productive FLs with general high visibility on the platorm. Why can't the random selection process include one more check, and give a pass to any account that's been re-verified in the past 120 days? Or give us a chance to obtain a meaningful "super verified" badge that allows us to bypass constant random checks? BTW, imo it's not the few minutes required to verify, it's having the account put on hold in the midst of active contracts and expected payments. C'mon, UW, treat us like the professionals you claim we are.
re: "Is it an annual thing?"
Could just be random luck of the draw.
Some people are verified, and then re-verified.
Every time this happens to you, it means that Upwork is making its platform safer and more secure for honest freelancers such as yourself.
They're trying to weed out the frauds and scammers. Which means more money for us. Because it enhances the client experience.
I am pretty new to upwork, I am on my 2nd month that just started and am having a veriifcation call again for the second time during the 1st and 2nd milestone. Again my client is stuck waiting and I don't know what to tell them, during the booking process my client also told me she had the same thing happen before she could hire me. Im not sure what is going on
As part of our ongoing work to keep the Upwork marketplace a secure place for freelancers and clients, verification is sometimes required more than once. We do try to avoid doing this repeatedly and apologize for the inconvenience it may cause.
Please, refer to this ticket for more information regarding the verification process, where our team already shared tips about using a device with a connected camera and microphone for the verification process. Use the link provided in the ticket and our agent will guide you through the process!
If we'vre already gone through the verification process and received a blue checkmark, do we need to reverify? I've been asked for a video verification call recently and it seems like I've already done this.