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profile name does not match legal name

6eb44b5e
Active Member
Xylyn Ann R Member Since: Sep 8, 2020
11 of 14
i am new to upwork. I have use my google account to create my account, unfortunately, what appears there is my daughters name. I have tried to change it under settings, less than 24hrs later, my name was updated but checking on my profile, it is still appear Ava Leianna instead of Xylyn Ann. How can i correct this?
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
12 of 14

Hi Xylyn Ann,

 

I checked your account, and I can see that you have already requested to change your name. Your request has been approved as well. Thanks! 


-Joanne
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muhamedr
Active Member
Mohamed R Member Since: Sep 10, 2020
13 of 14

Can i know my name on upwork .. because i submitted my name Mohamed**Edited for community guidelines**but you told me that my name is**Edited for community guidelines**

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
14 of 14

Hi Mohamed,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket.


-Joanne
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