My Account name and profile name are not matching hence I am not able to get Paid kindly help to change my profile name. Trying to contact the helpdesk but no luck. Please get this problem solved.
To submit a name change request go to Settings > Contact Info and update your name. However, please keep in mind that your Upwork name needs to be your full legal name. Thank you.
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your name change request. Thank you.
Hello Goran, Even I am facing a similar issue. I need to update my profile name which is the same as my account name.
However, the system says, profile name change request is denied.
Request for assistance from Upwork Team.
My name - Kirthana V (same as the account name)
But my profile name is - Lets Socialize Brands (which I am trying to rename to my name, Kirthana V, unfortunately, the system is denying to update)