profile pic

[asadghaffar]

i cant chnage my profile pic every time it said that server error or image is blir i have tried every thing but still no chnaged?? How it will be done?

[luiggi_rosado]

Hi Muhammad,

Could you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If you still can't upload it after checking that, then please try clearing your cache and cookies and using a different browser and see if the problem persists.

Thank you,

[asadghaffar]

Hy i used different browser and i am facing the same issue.

[tinker_bell3]

Hi Muhammad,

I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

[asadghaffar]

i still dont have any mail from upwork.

[g_vasilevski]

Hi Muhammad,

I checked your account and can confirm that our team has already reached out to you via ticket and email. Your ticket number is 33254418 and you can access your tickets on this Link, thank you.