🐈 Community
» Forums » Freelancers » profile pic
Page options
asadghaffar
Community Member

profile pic

i cant chnage my profile pic every time it said that server error or image is blir i have tried every thing but still no chnaged?? How it will be done?

5 REPLIES 5
luiggi_rosado
Moderator
Moderator

Hi Muhammad,

 

Could you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If you still can't upload it after checking that, then please try clearing your cache and cookies and using a different browser and see if the problem persists.

 

Thank you,

~ Luiggi
Upwork

Hy i used different browser and i am facing the same issue.

Hi Muhammad,

 

I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork

i still dont have any mail from upwork.

Hi Muhammad,

 

I checked your account and can confirm that our team has already reached out to you via ticket and email. Your ticket number is 33254418 and you can access your tickets on this Link, thank you.

~ Goran
Upwork
Latest Articles
Upcoming Events
Feb 13
Feb 28
Upwork Community Virtual Hour
Community Hour English
Mar 28
Upwork Virtual Community Hour
Community Hour English
Learning Paths