There are many reasons why you might got suspended:
-Inactivity ( Lasting more than a month without login in your profile)
-Unresponsive (either you don´t get responses after multiple job requests or dont answering to clients)
-Taking clients out of upwork ( Upwork have a record of your activity with your clients, if they think there is something suspicious, they will block you inmediatly, so even if the client wants to send files or info via email or whatever, somehow you get to update whats going on in your upwork conversation)
Being blocked is a big issue, you got to be innocent to get unblocked, there is no tolerance, so before sending your reasons to be unblocked, be sure that it is clear and honest.
Also if you have money in upwork, they retain it.
A great help to get unblocked is that you had any contracts pending.
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