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renata101
Community Member

proposal withdrawal pop-up seems to be missing some options

The pop-up that happens when you withdraw a proposal seems to be missing a number of options (the list of reason for withdrawing). Also, it appears that you can't withdraw without leaving a message for the client.  This appears to be a new change/malfunction since the last update. 


Screen Shot 2018-04-24 at 8.11.50 PM.png

3 REPLIES 3
mthornton-cpc
Community Member

I just tested it and I was able to engage the green Withdraw Proposal button without entering a message. It doesn't seem like entering a message is a required action for withdrawal. Maybe a browser issue? I'm on Chrome. 

aocumen
Community Manager
Community Manager

Hi Renata, 


I was unable to replicate your issue. I am able to see the available reasons I can tick-off when withdrawing a proposal. And the "Withdraw" button should turn green once a reason has been selected. (For the "Other" option, a reason should be typed-in before the button turns green.)

I wanted to know if this was a browser issue. Have you tried using a different browser or clearing your cache and cookies? 

Screen Shot 2018-04-25 at 12.35.55 PM.png



~ Avery
Upwork

Thanks Melissa &  Avery, 

I think it was a passing glitch. I'm getting the proper form again today. 

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