Apr 24, 2018 05:14:57 PM Edited Apr 24, 2018 07:23:13 PM by Renata S
The pop-up that happens when you withdraw a proposal seems to be missing a number of options (the list of reason for withdrawing). Also, it appears that you can't withdraw without leaving a message for the client. This appears to be a new change/malfunction since the last update.
Apr 24, 2018 08:01:28 PM by Melissa T
I just tested it and I was able to engage the green Withdraw Proposal button without entering a message. It doesn't seem like entering a message is a required action for withdrawal. Maybe a browser issue? I'm on Chrome.
Apr 24, 2018 09:38:08 PM by Avery O
Hi Renata,
I was unable to replicate your issue. I am able to see the available reasons I can tick-off when withdrawing a proposal. And the "Withdraw" button should turn green once a reason has been selected. (For the "Other" option, a reason should be typed-in before the button turns green.)
I wanted to know if this was a browser issue. Have you tried using a different browser or clearing your cache and cookies?
Apr 25, 2018 08:09:30 AM Edited Apr 25, 2018 08:10:09 AM by Renata S
Thanks Melissa & Avery,
I think it was a passing glitch. I'm getting the proper form again today.