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upwork3639
Community Member

proposals all withdrawn

hello,

 

why were all my recent proposals and active all withdrawn after profile verification Smiley Sad

6 REPLIES 6
petra_r
Community Member


Vanessa W wrote:

why were all my recent proposals and active all withdrawn after profile verification Smiley Sad


Because you didn't do the verification until you were suspended

Hello,

I was late in verify my ID on Upwork. My Upwork account was suspended/hold for a while.
Later on after logging in on Upwork, I noticed that, all my sent proposals are withdrawn by Upwork.
Also, my connects are not refunded.

 

Please help me to change the status of my proposals.

 **Edited for Community Guidelines**

Hi Atul,

 

I understand your concern with this and would like to confirm that this is by design. Unfortunately we can't change the status of your proposals. But you can apply again if you would like. Thank you.

~ Goran
Upwork

If my proposals are not active, refund me the connects also!

Hi Atul,

 

We return Connects only when a client closes their job without hiring or we find a job post has violated our Terms of Service. Thank you.

~ Goran
Upwork

So, the status of the proposals could not be changed now?

 

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