Do you have more information on the issue you experienced? Could you please share with us the Contract ID, and the date, and time in which the screen grabs didn't upload to your Work Diary?
@Saddam Hossain A wrote:
Total hours worked stopped updating on my profile as well.
I would appreciate if someone looked into it.
Nothing to look into. Hours update after you have been paid for the hours.
Also, once you have over 1000 it really, REALLY does not matter anymore whether you have 1784 or 1832.
Really? It wasn't the way. Total hours worked used to update on my profile few hours later once I added them in work diary.
And not sure why wouldn't it matter once it's over 1000. Number of hours worked is an important info on freelancers profile.
Petra is right. The hours are updated once your client is billed for the time that you have worked, on hourly contracts your clients are billed every Monday. Once your client has been billed your hours will be updated as well, thank you.