🐈
» Forums » Freelancers » "It is not safe to download this file."
Page options
ef251579
Community Member

"It is not safe to download this file."

I'm attempting to open a file from a client to begin my work. The file is safe, but I've gotten this message: "It is not safe to download this file. If you really want to access this file please contact Customer Support."
Can I please have help with this?

1 REPLY 1
prestonhunter
Community Member

Don't contact Upwork Customer Support.

 

Communicate directly with the client.

You and the client decide what NON-Upwork method you want to use to share files. Use anything you want. Dropbox. Email. FTP. USB flash drive. Google Drive. Microsoft One Drive. iCloud. iDrive. WeTransfer. Etc.

Latest Articles
Featured Topics
Learning Paths