Dec 30, 2019 12:05:49 PM by Perry P
Hey Everyone!
For the last couple of days my time tracker app has stated: "you have no open contracts" when, in fact, I have two hourly contracts and one flat-fee contract currently open.
I searched this subject and tried the advice that was posted (refreshing, deleting and re-downloading) but I continue to get the same message.
Any ideas?
Thank you!
~Chef Perry
Dec 30, 2019 01:30:59 PM by Joan S
I think if you go up to the top of the time tracker and put the name of a client and contract in the search box, it will come up.
Dec 30, 2019 01:47:27 PM by Bojan S
Hi Perry,
Please try Troubleshooting tips shared in this help article. If the issue persists, please report it following ''How do I report a problem?'' section of previously shared Troubleshooting guide, and our team will assist you directly.
Thank you.
Apr 10, 2020 06:08:14 AM by Loic C
I have had this same problem a few hours ago. I was thinking of reinstalling a fresh version of my Linux distro. Thankfully another idea came up.
I went to Setting > Advanced
I then scrolled down to the last button at the bottom which says "Clear Cash and Restart"
Though it is not recommended to click on it, I did go ahead and hit it.
The app restarted and then everything went back to normal.
Apr 14, 2020 12:34:38 PM by Jose P. A
Hi Loic C,
Have done the "Clear Cache and Restart" and it works!
Thanks my friend.
Jul 17, 2020 11:40:45 AM by Tarik K
Same issue was with me, I have restarted my PC and this solved the issue