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chefperryp
Community Member

"No open contracts" in Time Tracker

Hey Everyone!

 

For the last couple of days my time tracker app has stated: "you have no open contracts" when, in fact, I have two hourly contracts and one flat-fee contract currently open.

 

I searched this subject and tried the advice that was posted (refreshing, deleting and re-downloading) but I continue to get the same message.

 

Any ideas?

 

Thank you!

 

~Chef Perry 

6 REPLIES 6
joansands
Community Member

I think if you go up to the top of the time tracker and put the name of a client and contract in the search box, it will come up.

BojanS
Community Manager
Community Manager

Hi Perry,

 

Please try Troubleshooting tips shared in this help article.  If the issue persists, please report it following ''How do I report a problem?'' section of previously shared Troubleshooting guide, and our team will assist you directly.

 

Thank you.

~ Bojan
Upwork
coffee_tea
Community Member

Logout and login back in the app helped me.

cobbinaloic
Community Member

I have had this same problem a few hours ago. I was thinking of reinstalling a fresh version of my Linux distro. Thankfully another idea came up.

 

I went to Setting > Advanced 

I then scrolled down to the last button at the bottom which says "Clear Cash and Restart"

 

Though it is not recommended to click on it, I did go ahead and hit it.

The app restarted and then everything went back to normal.

Hi Loic C,

 

Have done the "Clear Cache and Restart" and it works!

 

Thanks my friend.

Jose P. Archival
tarik_hawamdeh
Community Member

Same issue was with me, I have restarted my PC and this solved the issue

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