"Oops! Username is incorrect"

[e54c535e]

I was trying to log in to my account but i got the error ""Oops! Username is incorrect"" i just made this account just to post this and help me with this.

[e54c535e]

and now i requested a ticket

[LuiggiR]

Hi Rodel,

Thank you for reaching out to us. I can confirm that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.