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ef2a9a09
Community Member

"Schedule a meeting" in Messages doesn't schedule work before 24 hours

Hello,


When I use the "schedule a meeting" tool in Messages, my clients and I are unable to schedule a call if the time is within 24 hours. It's been a problem with multiple clients over the last few weeks. I've tried to select the time on my pc and mobile, but it is always unavailable.

 

The scheduling calendar that I use is 100% available so it is not a scheduling conflict. Screenshots of my availability and issue:

Screenshot Avail.PNG

Screenshot Calendar.PNG

 

In this case, I should be able schedule a call for July 18, but it is completely unavailable. As the day passes, more times become unavailable. Anyone else have this problem?

 

1 REPLY 1
759e32fa
Moderator
Moderator

Hi Nathan,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
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