Jan 28, 2021 08:45:55 AM by Jose C
Hello! I am having trouble updating my portfolio. When I try to go to the page to add the video
I get a message that forces me to reload the page. "The changes you made may not be able to be saved." Generating a loop where I cannot update
my portfolio. Try using another browser and clearing the cache but nothing solves the problem.
I hope you can help me.
Jan 28, 2021 08:58:00 AM by Kamarudheen A
Hi Jose,
You cannot upload a video directly in your portfolio, but you can add a link that is only from Youtube or Vimeo, that will sync automatically to your portfolio.
I hope this is helpful.
Jan 28, 2021 09:36:22 AM by Jose C
Hi Kamarudheen
thank you for your reply. The problem is that, I cannot go to the page to put the youtube link since the page forces me to reload and I cannot advance to the page where I add the link. So I do not understand.
Jan 28, 2021 10:35:53 AM by Bojan S
Hi Jose,
We'll have one of our agents reach out to you via a support ticket to assist you with this concern.
Thank you for reaching out to us.