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00b9ebce
Community Member

"This field is required" whenever i try to log in

In the last couple of weeks, whenever I tried to log in, and after having entered user name and password, I would receive an error report like this: this field is required.

I just cannot log in anymore. I had to create a new account in order to get in and seek help. Have anyone encountered the same problem? Thank you in advance for your kindly sharing your experience. 

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Air,

 

I'm sorry for the trouble you had while trying to log into your account. Please send me a PM with the email and username of the account you're referring to so I can check. Please click on my name to send me a PM. Thanks!

~ Joanne
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