"This job post is no longer available"

[Kevin C. N]

Thanks Jess,

I guess we'll have to wait and see... If this really is as they say "a bug" it is a monster-size one, and I can't understand how this hasn't been fixed for weeks... I had also noticed that the feedback I left for my clients wasn't showing, I hope this really is a bug and that we will see some progress soon, as the feeling I have is that Upwork is shielding it's clients more and more, to the point where I'm having to completely put a halt on any new contracts.

I can't see how this is beneficial for Upwork, as the result is that I'm spending that time looking for jobs via other websites,  but then again I guess there's too many of us for them to really care, as the saying goes: Clients rule, freelancers drool.

Sad times.

[Jess C]

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@Kevin C. N wrote:

Thanks Jess,

I guess we'll have to wait and see... If this really is as they say "a bug" it is a monster-size one, and I can't understand how this hasn't been fixed for weeks... I had also noticed that the feedback I left for my clients wasn't showing, I hope this really is a bug and that we will see some progress soon, as the feeling I have is that Upwork is shielding it's clients more and more, to the point where I'm having to completely put a halt on any new contracts.

I can't see how this is beneficial for Upwork, as the result is that I'm spending that time looking for jobs via other websites,  but then again I guess there's too many of us for them to really care, as the saying goes: Clients rule, freelancers drool.

Sad times.

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Agreed! I'm somewhat willing to engage with clients who are new to the platform, but for clients with reviews, I really do need to be able to see their job history. For all of Upwork's claims to want to protect freelancers from fraud and other unsavory circumstances, their treatment of this major, site-wide lack of functionality speaks volumes. 

[Lena E]

Hi everyone,

Again, thanks for your patience. The issue with freelancer feedback not displaying on a client's job post was resolved yesterday. However, the issue with accessing links to clients' previous jobs is not yet resolved. Engineers were hoping to have the fix pushed this week but there has been a delay with the fix. The updated timeframe is now next week, with the urgency of pushing as soon as possible. We will keep you informed of any updates. 

-Lena

[Pandora H]

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@Lena E wrote:

Hi everyone,

Again, thanks for your patience. The issue with freelancer feedback not displaying on a client's job post was resolved yesterday. However, the issue with accessing links to clients' previous jobs is not yet resolved. Engineers were hoping to have the fix pushed this week but there has been a delay with the fix. The updated timeframe is now next week, with the urgency of pushing as soon as possible. We will keep you informed of any updates. 

-Lena

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 Thanks Lena! We know you Moderators get the short end of the stick, but for goodness sakes, it's really hard for us to understand why these really broken aspects of the site do not get quicker resolution. 

I play a pretty high profile MMO game, and if the devs break something in the game (which I dare to say is as equally complex as UW), they get on it and fix it within 2 days. UW is a much bigger company with more users, and I get that, but sheesh!

[Kevin C. N]

I might be stating the obvious here, and I'm sure this has already been discussed somewhere, but would life not be much easier for everyone if UW had client's work history be visible to freelancer's they send offers to?

This way us freelancers would not be put in a position where we have to tell someone we will not be accepting their job offer unless they post a job as this is the only way to check their feedback, thus implying that we don't trust them. I know there's ways to smooth-talk this, and that in any case it should be seen as something normal, but it's easy to see that some clients will take offence, and so the freelancer risks losing a job because UW won't readily provide access to client info.

[Jess C]

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@Kevin C. N wrote:

I might be stating the obvious here, and I'm sure this has already been discussed somewhere, but would life not be much easier for everyone if UW had client's work history be visible to freelancer's they send offers to?

This way us freelancers would not be put in a position where we have to tell someone we will not be accepting their job offer unless they post a job as this is the only way to check their feedback, thus implying that we don't trust them. I know there's ways to smooth-talk this, and that in any case it should be seen as something normal, but it's easy to see that some clients will take offence, and so the freelancer risks losing a job because UW won't readily provide access to client info.

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Yes, that is the whole point - we are SUPPOSED to be able to see this information, and look at old job postings, and we have been able to in the past. That functionality is currently broken with a fix "on the way," but we've been waiting several weeks now.

[Kevin C. N]

Any progress?

[Jess C]

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@Lena E wrote:

Hi everyone,

Again, thanks for your patience. The issue with freelancer feedback not displaying on a client's job post was resolved yesterday. However, the issue with accessing links to clients' previous jobs is not yet resolved. Engineers were hoping to have the fix pushed this week but there has been a delay with the fix. The updated timeframe is now next week, with the urgency of pushing as soon as possible. We will keep you informed of any updates. 

-Lena

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This seems to be working intermittently now, but you've given us no official update. Has a fix actually been rolled out? Or am I just lucky today?

[Baris A]

It seems to be solved. I tried with some of the samples I gave before and they work.

[Jess C]

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@Baris A wrote:

It seems to be solved. I tried with some of the samples I gave before and they work.

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Great to hear. I'm still extremely frustrated with Upwork's lack of transparency, communication skills, and constant brush-off of major concerns over basic functionality of the site being BROKEN for weeks on end. But go to status.upwork.com and it shows "Operational" across the board at pretty much all times, and with no access to meaningful information when there IS something wrong. Beyond irritating.

(PS I like your new profile pic!)