"Unknown error has occured" in desktop app

[veroalana]

Hi. Could anyone tell me how can I fix this error?

I'm a mac user with High Sierra 10.13.6

I tried everything post here. The terminal thing, clearing cache, of course, installing and uninstalling.

Help!

Thanks.

[AleksandarD]

Hi Veronica,

I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.