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"Unknown error has occured" in desktop app

veroalana
Ace Contributor
Veronica A Member Since: Oct 30, 2017
1 of 2

Hi. Could anyone tell me how can I fix this error?

 

I'm a mac user with High Sierra 10.13.6

 

I tried everything post here. The terminal thing, clearing cache, of course, installing and uninstalling.

 

Help!

 

Thanks.

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
2 of 2

Hi Veronica,

 

I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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