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shawnvw
Community Member

"Unknown error" when trying to use desktop app

Using a Windows 10 computer. I need to reinstall the desktop app, but in the process it asks me to log in. When I do, I get the error "An unknown error has occured."

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Shawn,

 

Could you please try Troubleshooting tips shared in this help article.  If the issue persists, please report it following ''How do I report a problem?'' section of previously shared Troubleshooting guide, and our team will assist you directly.

 

Thank you.

~ Bojan
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