I tried to submit my proposal for a project but "To submit a proposal, update your address" error showed up and I could not able to submit my proposal. Even after I updated my address, I still see the error message and I am not able to submit proposal.
Please give me advice.
This usually happens when the City field in your address is not filled-in. When you edit your address, please make sure that the City field is filled-in with your location's city. If this doesn't resolve your issue, please let me know so that I can assist you further.
I checked and it seems that the other parts of your Location section are still missing. Please go to Settings > Contact info and under the Location, fill out the missing fields. If you are having any trouble submitting the information, please try clearing your cache and cookies or using a different browser. As a gentle reminder, please note that your profile must represent you as an individual and that all the information in your profile including your profile photo needs to be accurate, truthful and verifiable. Please check this help article for more information on how to update your profile photo.1
Sorry to hear that it was still not working from your end. One of our team members will reach out and assist you directly via support ticket.
As for your other concern, are you referring to adding skills or adding another profile for a different skill?
I checked your account, and I'm sorry to confirm but it doesn't look like you have a contract with your client. We always recommend for freelancers not to start working on a project unless the client sent an offer through Upwork (this will show in your Messages page), you accepted the offer, the contract is showing in your My Jobs page, and the client's billing method is verified.
I highly recommend that you read up on the freelancer resources we have compiled, for great tips and insights on how you can work successfully on the platform. Please don’t forget to read the Safety First! section of the resources, and these tips for avoiding questionable jobs for more information about working safely through Upwork.
I'm sorry to confirm that it is very unlikely that you will be paid for this work, Hiromi. Since you didn't have a contract with the client, you do not qualify for Upwork's Payment Protection Program. Unless the client comes back, and sends you an offer, you will not be paid for this work.
I would highly recommend that you read up on the resources I have shared on my previous reply to help you familiarize yourself with freelancing on Upwork, and how you can be payment protected while working on your Upwork contracts.