"go to preview" button dosn't work (to publish portfolio)

[f_lellou]

Hello,

Iam trying to publish a portfolio, after uploading my images and writing my project description, i can't press the button "go to preview" (it's grey and doesn't work).

[andregutierrez22]

Hi Fadela,

Someone from our team will reach out to you via support ticket in order to assist you further.

[moniquerogers]

I am having the same issue. The Go To Preview button seems to gray out once I upload images. Has this been resolved yet?

[pradeephele]

Hi Monique,

Thank you for your message. I am sorry to hear about the error. I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you

Pradeep

[milannakohn]

I also am having the same issue, how do I resolve it?

Thanks,

Milanna

[pradeephele]

Hello Milanna,

Thank you for your message. I am sorry to hear about the issue. I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you

Pradeep

[mattzulu]

Hello, Upwork Community,

I'm currently having the same problem. When I add images to a portfolio project listing, the "Go To Preview" button greys out and becomes inactive. This happens for every one of the three portfolio item templates.

I've tried logging in from a different browser as suggested in a different post and that hasn't worked. I'm really trying to get up to speed with setting everything up and this is holding me back.

Any help will be appreciated.

[g_vasilevski]

Hi Blessed,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your portfolio item/s. Thank you.

[sanja978]

Hi,

I have the same problem with "Go to Preview" button and I don't know how to solve it. Could please help me otherwise I can build up my portfolio. Here is the screenshot http://prntscr.com/26d661g

Thank you

Sanja

[g_vasilevski]

Hi Sanja, 

Our team will reach out to you via ticket as well and will assist you further, thank you.

[7895c814]

Hi,

I have the same problem with "Go to Preview" button and I don't know how to solve it. Could please help me otherwise I can build up my portfolio.

~Fernanda

[egaruth]

Hi Fernanda,

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[b6860587]

Hey,

Im also having the same issue. Would be great if you could post the solution here on the website.

[egaruth]

Hi Keywan,

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[4b9bbf2d]

Hello, i'm trying to publish a portfolio, after uploading my images and writing my project description, i can't press the button "go to preview" (it's grey and doesn't work).

[egaruth]

Hi Aleksandr,

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[7d8994f5]

Hello! 

I recently completed my first specialized profile, but I can't publish it until I add a project. When I try to do so, I'm able to fill out all the sections, but as soon as I add the required images, the "Go To Preview" button is greyed out. 

I have tried on updated Chrome and Safari, and have cleared my cache/cookies. Any suggestions? I feel like not having my work visible is a barrier to getting hired. 

Mackenzie

[andregutierrez22]

Hi Mackenzie,

I'm sorry for the inconvenience this has caused. Please know, this is a known issue and our engineering team is currently working on resolving it. We'll update this thread once we have more information.

[6efe649c]

I'm currently experience the same issue with  my images saying uploadding at 100%, buit i cannot move forward with the creattion of my portfilo, please do help

[tinker_bell3]

Hi Jacob,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[813bcb62]

I am having the same issue.

[39896006]

Hello,

I am trying to publish a portfolio, after uploading my images and writing my project description, i can't press the button "go to preview" (it's grey and doesn't work).

[39896006]

Hello I am facing the same issue as well.

[luananalua]

Same same here! Go to preview button is not working!

[39896006]

Hello,

My Upwork portfolio editor is not working...Can someone Help? I have uploaded a image and it stays there, didnt go to next page.

[effc57ea]

Hello,

I am having the exact same problem and I'm wondering whether a support ticket would help. 

Thanks.

[e425ad91]

Hi there,

 I am unable to upload images to my portfolio. It will say its 100% uploaded but the image never shows and I also can't click Preview at the bottom so I am pretty much stuck on the same page. The images are all 2MB or less in size, so I am not sure why it won't load.

Can someone help please.

Thank you!

[b015029d]

I've been trying to update my portfolio for the past 3 days now. Everytime I try to add a photo to an existing portfolio, or making a new portfolio it gets stuck on uploading.

The progress bar goes to 100% then it just sits there. 

I've tried making the images smaller and nothing. 

Anybody else having this issue?

This happens with every photo I try. When I first setup my profile it was fine. But now, nothing!

[tinker_bell3]

Hi Tommy,

Could you please try using a different browser or after clearing your cache and cookies?

[b015029d]

Hey Joanne, 

I cleared the cache and cookies on my chrome browser and even tried using Micsrosoft Edge. Still the same issue.

[tinker_bell3]

Hi Tommy,

I'm sorry to hear that it still didn't work. I've requested the help of our team. One of our agents will reach out and assist you directly via a support ticket. 

[e9fad21c]

Hi,

I'm having the same problem now - did the problem get fixed? 

[89ca5b3b]

Hi!

I'm also having the same problem!

[bstojadinovic]

Thank you for reaching out to us, Nat and Hayley.

I’ve escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with your issues. 

[accc9c63]

I'm currently having the same problem! 

[pradeephele]

Hi Lesley,

Thank you for your message.

I am sorry to hear about the trouble adding a portfolio. I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you

Pradeep

[junaidshaikh1]

I am having the same issue.

[g_vasilevski]

Hi Junaid,

Our team will reach out to you via ticket as well and will assist you further with your portfolio item/s. Thank you.

[rationalobserver]

I'm having the same problem mate.

[4b94349e]

I am also having the same problem