Iam trying to publish a portfolio, after uploading my images and writing my project description, i can't press the button "go to preview" (it's grey and doesn't work).
Solved! Go to Solution.
This issue with publishing portfolio items has been resolved and we'll be closing this thread from further replies.
We appreciate your patience while this issue was being addressed.
Thank you for your message. I am sorry to hear about the error. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you for your message. I am sorry to hear about the issue. I'll have one of our customer support agents reach out to you directly and assist you further.
Hello, Upwork Community,
I'm currently having the same problem. When I add images to a portfolio project listing, the "Go To Preview" button greys out and becomes inactive. This happens for every one of the three portfolio item templates.
I've tried logging in from a different browser as suggested in a different post and that hasn't worked. I'm really trying to get up to speed with setting everything up and this is holding me back.
Any help will be appreciated.
I have the same problem with "Go to Preview" button and I don't know how to solve it. Could please help me otherwise I can build up my portfolio. Here is the screenshot http://prntscr.com/26d661g
I recently completed my first specialized profile, but I can't publish it until I add a project. When I try to do so, I'm able to fill out all the sections, but as soon as I add the required images, the "Go To Preview" button is greyed out.
I have tried on updated Chrome and Safari, and have cleared my cache/cookies. Any suggestions? I feel like not having my work visible is a barrier to getting hired.
I'm sorry for the inconvenience this has caused. Please know, this is a known issue and our engineering team is currently working on resolving it. We'll update this thread once we have more information.
I am unable to upload images to my portfolio. It will say its 100% uploaded but the image never shows and I also can't click Preview at the bottom so I am pretty much stuck on the same page. The images are all 2MB or less in size, so I am not sure why it won't load.
Can someone help please.
I've been trying to update my portfolio for the past 3 days now. Everytime I try to add a photo to an existing portfolio, or making a new portfolio it gets stuck on uploading.
The progress bar goes to 100% then it just sits there.
I've tried making the images smaller and nothing.
Anybody else having this issue?
This happens with every photo I try. When I first setup my profile it was fine. But now, nothing!
I'm sorry to hear that it still didn't work. I've requested the help of our team. One of our agents will reach out and assist you directly via a support ticket.
Thank you for reaching out to us, Nat and Hayley.
I’ve escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with your issues.
Thank you for your message.
I am sorry to hear about the trouble adding a portfolio. I'll have one of our customer support agents reach out to you directly and assist you further.