Upwork will not let me enter my correct address! I even went to UPS online to confirm I am typing it in the right format and it still says "unable to find your address". There's no way for me to type it in myself! I have been receiving mail at this address for years with no issues - how can I fix it?
I wanted to check if you tried filling-in your address in the "Start typing your address" field? Once you type-in, there should be a drop-down option which shows different addresses as you type along. Your address should show up as an option there. Once you select it, the rest of the fields will auto-populate.
Let me know if this isn't the case so that I can look into this for you.
I replied to your message by email but maybe it didn't get to you, since you didn't reply, so I'll reply again here just in case! Yes, I tried filling in my address but it doesn't recognize it and can't find it. It's a legitimate address that I've used for years with USPS, Amazon, UPS, etc no problem. Can I email you the address and you can enter it?
Thanks for following up, Mary.
I'll share this information with the Customer Support Team so that they can assist you further with this issue. Please expect a member of the team to reach out to you through an email.