Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

receive payment

Active Member
jean r Member Since: Dec 3, 2015
1 of 3

Hi, I need help with receive  a payment of my client, he has authorized the payment but is still not reflected on my balance, my question is: should terminate the lease to view my balance or just wait?

Active Member
Maria Antonieta R Member Since: Dec 1, 2015
2 of 3

Sometimes you just have to wait a little bit to see the payment in your "Reports". You can always contact support, give them the contract ID and they can check if the payment was really made.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
3 of 3

Hi Jean,

 

Check your Reports tab. It looks like some funds are currently pending. If you click on that number, you will be able to see the date when the funds will become available for you to withdraw.

 

I hope it helps.

~ Valeria
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS