refund to client..

[codeperitus]

i want refund money to my client but balance is in my freelancer account (which i transferred from paypal) and on that freelancer profile there is no refund option. how i can refund to client? or how i can move money from my freelancer account to agency account so that i can give refund from agency account?

[g_vasilevski]

Hi Jaskamal,

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.

[codeperitus]

any update on this?

[BojanS]

Hi Jaskamal,

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case. You can expect to receive an update on your ticket directly. 

Thank you for your patience.