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reject or accept refund request

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Active Member
Danjay D Member Since: Oct 12, 2017
1 of 2

I received an Email from upwork saying that my client is asking for a refund and I have a few days to accept or reject or the funds remaining from escrow would be refunded. how would I reject it?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 2

Hi Danjay, 


You can go to your Messages room with this client, or in your contract page to take action on the refund request. If there was a misunderstanding between you and your client, hopefully, it can be resolved amicably. 


-Avery
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