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9f2ac3e4
Community Member

rejected payment request

Hello,
I have requested payment from upwork 3 times by payonner today and it is still refused. It says that the payment is rejected payment request
Someone is in the same case as me please

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Stephanie,

 

Thank you for your message. I am sorry to hear about the failed payment. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

Thank you,

Pradeep

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