May 19, 2020 02:25:17 AM by Carol G
hello,
I have applied for several jobs and have not been hired but my credits have not been restored although the jobs i applied for have said that they would be 'refunded' so that I could continue to apply for jobs. Currently I have 8 which isn't sufficient to apply for multiple jobs. Can you please restore the ones that could be added to the remaining 8?
Thank you. Carol
May 19, 2020 02:50:07 AM by Petra R
Carol G wrote:
I have applied for several jobs and have not been hired but my credits have not been restored although the jobs i applied for have said that they would be 'refunded'
They are refunded if nobody is hired, not if you aren't hired.
Carol G wrote:Currently I have 8 which isn't sufficient to apply for multiple jobs.
Then you can simply buy more.
May 19, 2020 02:56:11 AM by Petra R
Carol G wrote:
Thank you for contacting me. How do I buy credits?
Go to your Settings and click on Memberships and Connects
May 19, 2020 02:51:22 AM by Preston H
Carol:
No, that is not how this works.
Your connects will not be refunded to you.
There are indeed some job postings that state that connects will be refunded of nobody is hired for the job.
That is not the same as saying that YOU will receive your connects back if YOU are not hired.
May 19, 2020 02:55:38 AM by Carol G
May 19, 2020 05:03:24 AM by Martina P
Carol G wrote:
I wonder if others new to Upwork will be surprised by this and why it is
necessary to buy credits although not making money as yet. Hmmm...
Nobody should be surprised by this, it is in effect for a year now.
It's very advisable to read all the material available for newbies, as well as the Terms of Service before there are any more misunderstandings.
May 19, 2020 05:47:46 AM by Phyllis G
Carol G wrote:
I wonder if others new to Upwork will be surprised by this and why it is
necessary to buy credits although not making money as yet. Hmmm...
It's necessary to buy connects because UW found it necessary to force FLs to have at least a tiny shred of skin in the game when they are bidding on jobs. When connects were free, clients posting jobs were typically buried under an avalanche of junk proposals -- copy-and-paste proposals submitted by woefully unqualified FLs. That doesn't make for a positive client experience. If the platform cannot attract and retain quality clients, then we can all pack up and go home.
May 19, 2020 06:05:38 AM by Carol G