reverse the refund

[elmurodovjavohir]

I did the job on contract, and the contractor also confirmed, and send money. It was my first time in a contract job, so I was refunded by mistake. How can I back it, contractor is not communicating with me.

[759e32fa]

Hi Javohir,

Thank you for reaching out to us. I checked your account and it looks like you don't have a client profile. Could you please share the contract ID number so we can look at this for you?

[elmurodovjavohir]

I have worker as freelance, Client not giving my money back, Contract ID is 31143986

[martina_plaschka]

You sent money to a client? Why? 

[759e32fa]

Hi Javohir,

Thank you for providing this information. Are you referring to a refund you processed last August?

In this case, since there's no amount in Escrow, you would have to communicate with the client to issue a bonus payment.