Jun 24, 2019 05:25:38 AM by Jennifer D
Hi:
I thought that the service fees dropped form 20% to 10% once you hit $500 with the client. I just checked my statement and it was still 20%.
Help. Am I wrong?
Jun 24, 2019 05:47:54 AM by Goran V
Hi Jennifer,
Yes that is correct, your contract fee is reduced to 10% once you have earned $500 with a client. Please keep in mind that it can take up to 24 hours for the fee to be updated. If your fee is still 20% after 24 hours let us know here, thank you.
Jun 24, 2019 05:57:12 AM by Lord Christoper B
Hi. I thought that once your old client renewed your contract the service fee will stay at 10%. I just checked my statement and it went back to 20%
Jun 24, 2019 06:07:15 AM by Petra R
Lord Christoper B wrote:Hi. I thought that once your old client renewed your contract the service fee will stay at 10%. I just checked my statement and it went back to 20%
It does stay at 10% if it was at 10% before, provided the 2 parties are identical (the client is not using a different client account and the freelancer is hired the same way as before (not through an agency once and once directly)