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service fee

rushawn45
Active Member

why is my upwork fee not 10% after earning $500

2 REPLIES 2
katrinabeaver
Community Guru

Probably because this week's payment is still in review.

 

Your overview sure is a popular one. 

"Fairness is giving all people the treatment they earn and deserve. It doesn't mean treating everyone alike-Coach John Wooden"
nkocendova
Community Guru

Hi Rushawn,

It looks like your fee has dropped down to 10% with the clients you have over $500 lifetime billings. You can check this by going to your Transaction History and clicking the most recent service fee invoice for a client that you have surpassed the $500 threshold with. Click the Ref ID, select "View Invoice" and you will see the exact fee percentage that you were charged.

You may have a look at this article for more information.

~Nina
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