My account was suspended. I think there was 2 maybe 3 reason for this.
1. video chat for verifie identity (was under process).
2.I changed mail.
3.bank account verification.
So I requested ticket they told me to wait 48-72 hours and now everything ok and my account is full verfied. so dont worry guys and stepbystep do every instruction what u will get from support.
!!! if u will take nation ID photo with iphone or some modern camera be carefull and check if red eye removal tool is disabled cause upwork system will detect it as editing software !!!