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should Upwork actually make it *harder* for clients to post jobs?

tlsanders
Community Guru
Tiffany S Member Since: Jan 15, 2016
21 of 32

@Margarete M wrote:

For me some barriers are too low: freelancer and client requirements as well and this is a source of fraud on Upwork. If the client barrier is so low I have to raise my own barrier.


 Would you be willing to sacrifice a significant chunk of legitimate clients in order to ensure that you didn't have to take precautions?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
22 of 32

@John K wrote:

Rather than charging a fee for posting a job, my wish has always been that clients should be required to verify payment method. And every time I suggest this, veteran freelancers will pounce on me to tell me what a terrible idea this is.


 Never mind what freelancers think of it. Listen to what CLIENTS think of it.

 

They think that they would hit the back button and use all the other sites that don't require it.

 

When it gets to the point where there are more CLIENTS than the site can sustain, THEN is the time to restrict entry to clients.

 

Until there are too many clients spending good money, anything that stops genuine clients from posting their jobs **IS** a terrible idea.

 

 

**Edited for Community Guidelines**

elastella
Community Guru
Ela K Member Since: Feb 9, 2015
23 of 32

@Petra R wrote:

@John K wrote:

Rather than charging a fee for posting a job, my wish has always been that clients should be required to verify payment method. And every time I suggest this, veteran freelancers will pounce on me to tell me what a terrible idea this is.


 Never mind what freelancers think of it. Listen to what CLIENTS think of it.

 

They think that they would hit the back button and use all the other sites that don't require it.

 

When it gets to the point where there are more CLIENTS than the site can sustain, THEN is the time to restrict entry to clients.

 

Until there are too many clients spending good money, anything that stops genuine clients from posting their jobs **IS** a terrible idea.

 

 

**Edited for Community Guidelines**


 

 Language?

 

BTW: I archive at least 4 candidacies per week because a lot of clients interview & don't hire.

And I am being interviewed a lot.

allpurposewriter
Community Guru
Anthony H Member Since: Feb 22, 2017
24 of 32

Petra, you're absolutely right to think of this from the client's perspective. No clients, no Upwork. Less clients, less Upwork. (I.e. less work.)

What about simply putting the statistic of jobs not awarded along with the other statistics, like how many hires they've accomplished and how much money they've awarded.

It could show up with the rest of the data, like "how many postings that went nowhere," except phrased more benignly than that.

david_gregory
Community Guru
David G Member Since: Oct 6, 2011
25 of 32

@Anthony H wrote:



What about simply putting the statistic of jobs not awarded along with the other statistics, like how many hires they've accomplished and how much money they've awarded.

It could show up with the rest of the data, like "how many postings that went nowhere," except phrased more benignly than that.


 They already do that. If you look at a job posting on the right side of the screen you can see the number of jobs a client has posted as well as their hire rate. You can also see how much money they have spent on the site.

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26 of 32
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Well, numerous job offers, especially, writing and translating in foreign languages are published on other platforms as well or copied from there by a farmer. And some clients only need quotations or valuable information or samples and disappear after having received it.

spictor
Ace Contributor
Helmy E Member Since: Jan 4, 2017
27 of 32

Here is my two cents on this subject, after all Upwork is a website that provide service, and like all the big services site, there should be a verification process of some sort, they are already verifying freelancers' accounts, then why not verify the clients' accounts, so a client will be able to post a job on Upwork but it does not show on the feed until the client's account is verified, not his credit card info, but to verify he is real and serious, if that spooks the client away, then that client shouldn't be here.

from a client point of view, when I open an account on a website like amazon or whatever and I place an order for a device or a book, then I get a phone call from someone from that site to verify my info before processing that order, I would think that is very professional and I will respect that, that builds trust between the client and the website.

One last word, As John K mentioned earlier, let me just say that simply because some freelancers cannot or do not want to see things from that point of view that makes it ok for them to start pouncing comments about how wrong it is to suggest anything around here, we should keep suggesting because as important the client is to Upwork, also should the freelancer be.

mfahadmanzoor
Active Member
Muhammad Fahad M Member Since: Jul 27, 2015
28 of 32

Yes, Upwork should weed out non-serious clients or atleast revert freelancers their connects in case there is no hiring done in 10-20 days span. Having said that, the problem is that Upwork is not taking this issue seriously but rather I receive such interviews requests initiated by their Talent Specialists and I have yet to win a contract for which a Talent Specialist reached out to me.

joaodealmeida
Ace Contributor
Joao A Member Since: Feb 2, 2016
29 of 32

This.

 

 

Shows a lack of profissionalism when you are getting interview by a talent specialist for an Upwork Enterprise Client, you answer all their questions, send your CV and other personal files and then... silence. Not even an update like "We think you don't fit at this job"... By the way, I checked the work page and the job wasn't awarded to anyone. Probably the project got canceled or whatever, but I think it would still be nice to have an update on the situation, specially when upwork employees are representing the client (since is an upwork enterprise client).

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
30 of 32

Hi Joao,

 

Please note that our dedicated team is helping clients find the best candidacies for their jobs but is not representing them. As stated in the initial invite message, all further actions and communication is between you and the client, and it doesn't involve our talent specialists.

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