six digit code

[#1]

Your site asks me a six digit code. But you send me nothing on my phone and email.

So I can't login. To ask help you ask me to login. How I can login if you ask me six digit code which you don't send me? Don't you think you have to do something about that? My email is **Edited for Community Guidelines**

I was forced to create a new account to write here...

My phone has no spam folder for SMS.

My email has nothing from you in the spam folder.

[#2]

Hi Victor,

Our team reached out to you via ticket and email to assist you further with your original account. Thank you.

[#3]

my problem is i can login but when im go to setting and payment method they ask me the 6 digit verification code.. but  i cant recieve a text message and no QR code showing

[#4]

Hi Gerard,

I checked and it seems that you are already in correspondence with our team on your support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.