size of jpegs to upload to profile

[hana-whitfield]

My jpegs when uploaded to my profile, all have their tops and bottoms cut off.  I've tried compressing them, reducing sizes, nothing works. Can someone advise?

[LuiggiR]

Hi Hana,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.