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started timer but time not logged

malzim
Active Member
Malcolm Z Member Since: Aug 17, 2016
1 of 2

Yesterday I started the timer or so I thought, because later on when I checked the timelog, there was nothing. There is a chance that I didn't click properly to start the timer,  but I thought I would ask anyhow, if case it's a reported system problem.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Malcolm,

You can follow the steps to troubleshoot the app listed in this Help Article. If you still experience the same problem after troubleshooting you can follow the steps in the above guide and submit a support ticket via the app, our team will be able to access the logs and investigate it further.


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