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timlen
Community Member

switch back to basic

Hi,

how can I switch back to basic? Tried freeelancer pus for 3 month, but not worth paying...

thanxX timlen

4 REPLIES 4
akbgill
Community Member

Hi Thorsten L,

 

Yes you can downgrade to Basic Membership plan anytime you want to. To downgrade all you have to do is:

 

  1. Click the Account menu, select Settings, and then click Memberships & Connects.
  2. Click the View or edit membership plan link.
  3. Click the Downgrade Membership button.

Please check this link for further information.

mujeeb91
Community Member


Abrar A wrote:

Hi Thorsten L,

 

Yes you can downgrade to Basic Membership plan anytime you want to. To downgrade all you have to do is:

 

  1. Click the Account menu, select Settings, and then click Memberships & Connects.
  2. Click the View or edit membership plan link.
  3. Click the Downgrade Membership button.

Please check this link for further information.


> you can downgrade to Basic Membership plan anytime you want to.

It's not anytime, you cannot downgrade on the day your billing cycle ends (I learnt it the hard way). For e.g. if your billing cycle is from Jul 3 - Aug 4 and you try to downgrade on Aug 4, you won't be allowed to and you'll get this message.
Screenshot from 2021-08-20 10-50-24.png

matiishyn
Community Member

**bleep**, I had exactly same

UpWork doesn't allow to switch to basic plan on the last day of membership.

This is illegal!

You cannot just disable the button!

Hi Ivan, 

 

Thank you for reaching out to us. I am sorry for the inconvenience this has caused. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

 

~ Nikola
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